Inside Tools

They ask me from inside, in their own words

The person doing the time has the questions. You are the one with the browser. That gap is the whole problem, and most of what gets lost in it is the specific stuff — the thing their case manager said, the number on their FSA credits sheet, what actually happened on the unit last week.

So they get an address of their own. You generate it here, you give it to them, and from then on they email me directly from TRULINCS without going through you.

How it runs:

• You generate an address. It is dedicated to one person. Give it to that person only, never reuse it, and never let it get passed around — a shared address is how it becomes a problem at the facility.
• They add it as a contact in TRULINCS. Same as any other contact they add.
• The Bureau approves it. On their schedule, not mine. This part takes as long as it takes.
• They ask. I answer. Same questions I answer by email from anybody else, and same price, which is nothing.
• You get a copy, if you asked for one when you generated the address.

Their privacy comes first

You can get a copy of every exchange. But if they ask me to keep one between us, I keep it between us, and you will not see that one.

That is not negotiable and I am telling you upfront rather than after. They are the one serving the sentence. If the only way they will ask an honest question is knowing it does not get forwarded home, then that is the deal, and it is a better deal for both of you than them not asking.

Find out before you drive six hours

The BOP publishes an operations level for every facility, and I check it every five minutes. Pick the places you care about and you get one email when a visiting suspension starts and one when it lifts.

No newsletter. No drip sequence. Nothing else, ever.

You do not need an account for this one. Subscribe with just an email address and you are done. The account is only useful if you want the alerts managed in the same place as your addresses.