Medical
Sick call, dental, psychology, and medications. Manage your expectations down and your documentation up.
Sick call and what follows
How do I see a doctor?
Copy linkSick call. The process is in your facility handbook.
You will mostly see a
What if they ignore me?
Copy linkThey probably will. Keep going. Document every request and every response, because that record is what your family can escalate with from outside.
Every unanswered cop-out is evidence. The remedy process is one of the places filing genuinely does work, and medical care is the clearest example.
What if it's an emergency?
Copy linkIt is in the handbook. Read that section before you need it.
Read it in your first week, when you have nothing else to do, rather than at two in the morning with something happening.
Can I keep my medications?
Copy linkNot the ones you bring from home.
What you can get is whatever is on the formulary, prescribed inside. The prescription question covers what happens when the thing you have taken for a decade is not on it.
Teeth, head, and outside pressure
What about dental?
Copy linkYou will be lucky if a dentist shows up once a month. Handle anything you can before you go.
This is the single most common regret I hear. Get the work done while you are still on the outside, even the work you were planning to put off.
What about mental health, therapy, or psych meds?
Copy linkPsychology services exist. At most you will see a PsyD once a month. Psych medications are hard to get.
Set your expectations there and set them now. What holds people together inside is mostly routine and contact, not treatment, and the head stuff is the honest version of that.
Can my family call about my medical care?
Copy linkThey can, and they should. There is less they can do than either of you would like, but a documented outside inquiry creates the one thing staff respond to, which is visibility.
The family guide covers who to call and in what order, which matters more than what they say.
Family and visits
Getting people approved, what your kids should be told, and what happens when someone dies while you are in.
Hand the rest of this site to your family
You will not be able to look things up once you're inside. They can, and this is where: everything written for the one waiting — a twelve-part guide to mail, visiting, money, and your release date, plus their own FAQ and checklist. Alongside it, a guide to every facility with email alerts when visiting stops, the support group directory, calculators for your release math, and free answers when they have questions.
Send them the link before you report, not after they can't reach you.
These pages cover the general rules. Your situation has details they don't. Email me a question. Answers are free, and "you don't need to pay anyone for this" is my most common answer.
I answer in the order received, usually within a couple of days. I have a day job. If your situation genuinely needs more than an email, I take a limited number of consults, so say so and we'll work it out.
If this answered something, it'll answer it for someone else too.